Welcome to IndiChat, a mobile application provided by IndiApps. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller Information
IndiApps
Address: Indigen Solutions, Nice Europe, 29 Rue Pastorelli, 06000 Nice, France
Email: contact@indiapps.com
Phone: +33 4 93 55 06 01
2. Types of Data Collected
Personal Information:
- Name
- Email address
- Phone number
- Usernames or other unique identifiers
Usage Data:
- App usage statistics
- Device information (e.g., device type, operating system)
- IP address
- Log data (e.g., access times and dates, features used)
Communication Data:
- Messages sent and received within the app
- Metadata associated with messages (e.g., time, date, sender, receiver)
Location Data:
- Approximate location based on IP address or device settings
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for us to process your data.
- Performance of a Contract: To provide and manage our services as per our terms.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: For purposes such as improving our services and ensuring security.
4. Purpose of Data Processing
We use the collected information for various purposes, including:
- Providing and maintaining our services
- Personalizing user experience
- Improving the app’s functionality and performance
- Communicating with users regarding updates, promotions, and customer support
- Ensuring the security of our services
- Analyzing usage trends and gathering statistical data
5. Data Sharing and Transfers
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our app and providing our services
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of IndiApps, our users, or others
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction
For international data transfers, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Usage data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our app.
7. Your Rights
Under GDPR, you have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Restriction: Request the restriction of processing your personal information.
- Portability: Request a copy of your personal information in a structured, machine-readable format.
- Objection: Object to the processing of your personal information.
- Withdraw Consent: Withdraw your consent at any time.
To exercise these rights, please contact us at privacy@indiapps.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
9. Automated Decision-Making and Profiling
IndiChat does not engage in automated decision-making or profiling activities that significantly affect users.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our app and hold certain information. For more details, please refer to our [Cookie Policy].
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
IndiApps
Address: Indigen Solutions, Nice Europe, 29 Rue Pastorelli, 06000 Nice, France
Email: contact@indiapps.com
Phone: +33 4 93 55 06 01
13. Lodging a Complaint
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.